Last updated: 30/7/2024
D’ Andrea Lagoon respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your personal information through our website www.dandrealagoon.com.
1. Who We Are
Hotel Name: D’ Andrea Lagoon
Address: Marmari, Kos, PC 853 00, Greece
Email: reservations@dandrealagoon.com
Telephone: +30 22424 41940
WhatsApp: +30 697 497 2469
2. What Data We Collect
We may collect the following types of personal data:
- Name and contact information (email, phone number)
- Details you provide in our contact or booking forms
- IP address, browser type, and device data
- Booking-related information (e.g., dates of stay, preferences) via WebHotelier
3. How We Collect Your Data
We collect your data when:
- You fill out the contact form on our website
- You make a booking via our booking engine (WebHotelier)
- You browse our website (via cookies, analytics, etc.)
4. Why We Collect Your Data
We use your data to:
- Respond to your inquiries
- Process and manage reservations
- Improve our website and services
- Analyze website traffic and user behavior (via Google Analytics)
- Run marketing campaigns (e.g., Google Tag Manager tags)
5. Cookies and Tracking Technologies
Our website uses cookies and tracking tools (such as Google Analytics and Google Tag Manager) to understand how visitors interact with our content. These tools may collect anonymized data such as:
- Pages visited
- Time spent on site
- Geographic location (approximate)
You can adjust your cookie settings or disable them via your browser at any time.
6. Third-Party Services
We may share your information with trusted third-party services only to the extent necessary to provide our services, such as:
- WebHotelier: Our reservation system
- Google Analytics & Tag Manager: For analytics and marketing tracking
These services operate under their own privacy policies and data protection standards.
7. How We Store and Protect Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or destruction. Your data is stored on secure servers within the EU.
8. Your Rights
You have the right to:
- Access your personal data
- Correct or update inaccurate data
- Request deletion of your data
- Withdraw consent for data processing
To exercise these rights, contact us at reservations@dandrealagoon.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact
If you have any questions or concerns about this policy, please contact us at:
Email: reservations@dandrealagoon.com
Phone: +30 22424 41940
Address: Marmari, Kos, PC 853 00, Greece